• How do I report bullying or harassment?

  You can report a bullying or harassment situation to us in Someturva app. How to do a report: Log in to the app and tap the "Get help" button. Answer the questions as well as you can. Our questions will help you to give enough information about what happened so that we can help you in the best possible way. You can go to the next question or go back to the previous one by tapping the arrow button at the bottom right of the page. If you want to take a break from answering questiFew readers

• How can I read Someturva's response?

  When you report a bullying or harassment situation to us, our experts will evaluate it and you will receive our response within 0-3 working days. You’ll receive a response from the experts in the app. You will be notified by SMS or email, depending on the login method you choose. When you receive the SMS or email, you can read our response this way: Open the app from the home screen or go to https://palvelu.someturva.fi and log in. On the "HisFew readers

• How can I share or save Someturva's response?

  If you want to share the response with someone close to you or save it on your own device, for example, open the response and click on "Download as a file". The response will open as a PDF file, which you can easily save and send on.Few readers

• How can I send a message to Someturva about my case I reported before?

  Once you have reported a bullying or harassment incident to us, you can send us related messages by: Log in to the service. Click on the report you have sent. Please send us a message if you want to specify or add something to your report, for example. You can also send us a message if you need more help to resolve your situation.Few readers

• How can I read social media safety guides?

  Social media safety guides help you identify and avoid unpleasant situations on social media. You'll find tips and advice on using the most popular platforms safely. You can read the safety guides in the app: Log in to the app and tap “Guides” from the top. Select the social media platform whose safety guide you want to read and tap it. Go forward in the guide by tapping the arrow button at the bottom right or the desired title in the submenu (e.g. "Blocking"). Once you have reFew readers

• How do I log out?

  You can log out of the service by clicking on the menu at the top right. Click on the menu and select "Log out". To log in again, go to https://palvelu.someturva.fi and log in with your phone number or email address.Few readers

• How do I report bullying or harassment on behalf of my child?

  If your child has received access to the service from school, you can log in to our service. (https://palvelu.someturva.fi) and report the situation on behalf of or with your child. Use the activation code your child received from school to log in. When you ask for help and answer the interview questions, you can write in the open field that you are reporting the situation as a guardian. This way, our experts know that you are the guardian and not the child.Few readers